This privacy policy applies to all of Iris group and its affiliates (collectively referred to as “Iris group”) owned and operated websites and mobile applications (collectively refer to as “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
Definitions
For purposes of this policy, we will use the following definitions:
Personally identifiable information (PII) is information that can identify a user of the Services, including his or her e-mail, name, address, pictures and videos. It also includes PII combined with non-PII.
De-identified information is information from Iris Group personally identifiable components have been removed and a reasonable determination made that an individual is not identifiable.
Corporate Records are records that are directly related to a individual or Corporation and maintained by Iris Group for the use of the Services.
Type Of Information Do We Collect And Why?
Product and Services Subscribers
Information collected during the subscription process: During the registration process for any of our products or services, we ask the subscriber to provide us with a name, email address, phone number, and billing information. Sometimes we may also ask you to provide username and password but not financial details. We use the information to create and service the account, and send you service-related announcements. For instance, we may send emails about routine maintenance, new feature launches or volunteer schedules and newsletters . We may also use this contact information to request feedback on our products and services, to inform future customer service and product improvements. If you are registering for a free trial, we will use the information to create a free trial account and to send occasional promotional emails and other marketing campaigns. You may opt out of services and volunteer email messaging at any time as described in the opt out section below.
Online for Individual Membership Subscribers: To create a subscription for individual use, you are asked to provide their full name, email address and other minimally required personal information.
We also ask your name (first or full name, depending on product), level, username, password and security question(s), an avatar image, when applicable. We use this information to create the individual accounts. Some of the subscriptions allow your image to store the activities, quizzes, movies and projects created, and badges or goals achieved, and to facilitate correspond with other members within the Services. Your PII may be posted for advertising and marketing purposes subject to consent.
Individuals subscribing to IRIS GROUP products or services will receive occasional emails with information about usage of the accounts, new features, product use recommendations, effectiveness and efficacy testing, backup schedules, survey and research participation invitation and more. An opt-out will be included at the bottom of messaging.
Online for Corporate Subscribers: The access to services and License to use is for Individual Subscriber only. If you are aa school or organization or association and wish to create a subscription for Group Use, you can email us for more details on the permission for the Group Subscriber License to Use at: info@Iris-group.sg with subject header [Re: Terms of Use].
Connecting With Iris group:
Contact information for promotions and surveys: Iris group, and other pages of our Services, including pages that do not require log in, users may choose to sign up for promotional offerings, or participation in surveys, all of which require contact information. The submitted contact information will be used for promotional purposes, and you may opt-out at any time. An opt-out link or instructions on how to opt-out will be included at the bottom of such messages. Registration for promotional offerings, and surveys participation are not intended for minors.
Information we collect when you contact us: When you send us messages through our system or by email or through other online platforms, we collect the information you provide, including your message and any contact information you include. We use and retain such information to respond to your request, facilitate support to you in the future and to optimize our support services.
Information Collected Automatically
We automatically receive and record information on our server logs from a user’s browser. This may include the IP address, pages of Iris group visited, the time spent on those pages, and access times and dates. We use this information to better display our Services, maintain a user’s session, identify the country the user is located in, monitor, analyses use of and administer Iris group , and to better tailor it to your needs. We may also use this information to serve advertising to adult users.
To collect this information, we use technological tools including:
Cookies. A cookie is a small data file sent from a website or application and stored on your computer or device. Cookies allow us to recognize your browser Iris when you return to Iris group, remember your login information, enable access to paid content and monitor potential account misuse. Cookies also allow us to better understand how you interact with Iris group and to monitor aggregated usage. You can set your browser to detect some cookies, to stop accepting cookies or to prompt you before accepting a cookie. Disabling our cookies will prevent access to paid content and limit some of the functionalities within our Services. To learn more about browser cookies, including how to manage or delete them, look in the Tools, Help or similar section of your web browser.
Pixel Tags. A pixel tag (also known as a “clear GIF” or “web beacon”) is a tiny image – typically just one-pixel – that we place in our marketing emails, newsletters, promotional offerings and surveys. We use pixel tags and line tracking to analyses the effectiveness of our marketing campaigns.
We use Google Analytics to assist us in collecting and assessing automatically collected information. For more information about Google Analytics, see Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from collecting information about you and recognizing you on return visits to our Services by disabling cookies on your browser or by installing the Google Analytics opt-out plug in. Note that we are not responsible for Google’s opt-out tools.
By using our Services, you agree to our use of these tracking technologies.
We do not track users across unaffiliated sites and services, however, Iris when you use the Internet, unaffiliated parties such as ad networks, web analytics companies and social networking platforms may collect information about your online activities over time and across our and other websites. This information may be used to provide advertisements for products and services that may interest you, and those companies may use cookies, clear GIFs and other tracking technologies.
In addition, we and our third party partners may use tracking technologies to deliver targeted advertisements and marketing messages to adult users on our or unaffiliated websites and online services. We also occasionally source information about groups of adults to generate a “lookalike audience” or similar audience of prospective customers through PII platforms. This allows us to target prospective customers with advertisements on their networks Iris who appear to have shared interests or similar demographics to our existing customers, based on the platforms’ own data. We do not have access to the identity of anybody in the lookalike audience, unless they choose to click on the ads, and this information is only used for customer prospecting.
Note that if you wish to opt out, you will need to do so separately for each of your devices and for each web browser you use.
We also subscribe to various third parties’ education market information and databases, for example databases of school contacts. We use this data to learn about the industry we serve, to improve our services and for direct marketing. Some third-parties may provide us pseudonymized information about you (such as demographic information or sites Iris where you have been shown ads) from offline and online sources that we may use to provide you more relevant and useful advertising.
Push notifications on mobile apps: Our adult users have the option to accept push notifications. If push notifications are accepted, we will store your previously provided name and email address in the push notification token. If you choose to receive push notifications, we will need to collect certain information about your device – such as operating system and user identification information – in order to ensure they are delivered properly. We also collect the user time zone, Iris which is set on the device, to ensure that we send notifications at an appropriate time of the day. We do not combine this information with other PII. You may turn push notifications off at any time using your device controls.
How Long We Retain Personal Information:
We will retain, use and share anonymous or aggregate and de-identified information for lawfully permissible purposes, including developing and improving educational products and services, educational research purposes, evaluating, informing and demonstrating the effectiveness and efficacy of our products and services. If you wish to make any changes to your personal identifiable information, you may email us for assistance at Online@Iris group.sg with the subject header [Re: Privacy Policy].
How We Share Your Information
We may provide Personally Identifiable Information to our partners, business affiliates, and third party service providers Iris who work for Iris group and operate some of its functionalities. These may include but not limited to hosting, streaming, credit card processing services and companies that provide marketing emails on our behalf. A current list of these third parties service providers is available to our subscribers upon request through at info@Iris group.sg with the subject header [Re: Privacy Policy]. These third parties service providers are bound contractually to practice commercially reasonable security measures and to use your Personally Identifiable Information solely as it pertains to the provision of their services. They do not have the independent right to share your Personally Identifiable Information or use it for any unrelated purposes.
We reserve the right to disclose personally identifiable information if we are required to do so by law, or if we believe that disclosure is necessary to protect our rights, protect your safety or others’ safety, investigate fraud, and/or comply with a judicial proceeding, court order, subpoena, or legal process.
We also reserve the right to transfer your Personally Identifiable Information in case of a corporate restructuring (such as a merger, acquisition or other disposition of our business), as long as the receiving entity adopts this Privacy Policy regarding your information.
Security
We strive to maintain security policies and procedures that are designed to protect your information.
Our servers are located in a secured, locked, and monitored environment to prevent unauthorized entry or theft, and are protected by a firewall.
We apply a Secure Sockets Layer (SSL or HTTPS) encrypting technology to encrypt data in transit between the server and the browser remains encrypted. We also encrypt the data at rest.
Governance policies and access controls are in place to ensure that the information of each school, organization or other subscriber is separated, and all subscribers can only access their own data.
Only limited Iris group personnel have access to the database, and personnel only access it Iris when necessary to provide services. Personnel with access to Student Records pass criminal background checks and undergo periodic privacy training.
We follow standardized and documented procedures for coding, configuration management, patch installation, and change management for all applicable servers.
Iris while we strive to maintain industry-standard privacy and security practices, it should be noted that no industry system is fail proof, and we are not responsible for security incidents not reasonably foreseeable or reasonably within our control. In the event of unauthorized access to Personally Identifiable Information, we will notify the affected subscriber(s) in accordance with applicable law, and as appropriate, coordinate with the subscriber to support notification of affected individuals, students, and families.
Links To Third Party Sites
Iris while using our Services, you may be referred to or linked from or to third party sites, such as educational partners, payment gateways, etc. Iris while we contractually require our third parties partners to adhere to our privacy policies, you should keep in mind that once you leave Iris group and visit a third party site, our privacy policy is no longer in effect. We are not responsible for information, content, terms of use, or privacy policies on these other sites. By browsing and interacting with any other website, you are subject to that website’s own rules and policies. Please read those rules and policies carefully before proceeding.
Social Networks
Our Services contain social network sharing plug ins or widgets. These plugins may provide information to their associated social networks or third-parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page Iris where widget appears. If you use social network tools or visit social networking websites, you should read their privacy disclosures, to learn Iris what information they collect, use, and share. We are not responsible for information, content, terms of use, or privacy policies at these social networks or third party sites.
Opt Out or Unsubscribe
If you have subscribed to receive marketing messaging from us, or if you receive an unwanted email from us, you can opt-out of receiving future emails by clicking the opt-out link in the email. We will process your request within a reasonable time after receipt. Note that you will continue to receive operational emails regarding the products or services you are subscribed to.
Right of access and correction
You may have the right to obtain confirmation about Iris whether or we process your personal data, and Iris when we do, to request access to that personal data. The access information includes the purposes of processing, the categories of personal data involved, and the recipients or categories of recipients to Iris whom the personal data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.
You may have the right to obtain a copy of the personal data undergoing processing. We may charge a reasonable fee based on administrative costs.
You may have the right to rectify inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Changes To Our Privacy Policy
Changes to this policy or any of the pages linked in this policy may be required in order to address changing technology and threats, changing laws, or as we release new or amended services. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of Iris what information we collect, how we use it, and under Iris what circumstances, if any, we use and/or disclose it. Your continued use of the Services constitutes your acceptance of any revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using the Services and/or leave this website(s) or app(s).
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us by either:
Email at info@iris-group.sg with the subject header [Re: Privacy Policy]